Caro Milkez
AI Product
Strategist
From emerging possibility to an operational direction
Turning emerging AI into better product decisions
I work at the intersection of applied AI, product strategy, and customer understanding, from early opportunity discovery through workflow redesign and validation. The goal is consistent: to turn uncertainty into testable choices before anything scales. In practice, that means behavioural simulation, agentic workflows, and applied machine learning, built on product leadership in automotive and enterprise contexts.
The Journey
More than twenty years in product experience, UX research, and complex digital ecosystems have shaped how I approach change: start with people, evidence, and the decisions that actually need making. During eight years at Accenture Song, I led experience and transformation work across automotive and enterprise products, and initiated research into synthetic users and agentic workflows. Today I work with small and medium-sized businesses on applied AI, product discovery, and practical enablement, finding where AI genuinely improves decisions, redesigning everyday workflows, and testing opportunities before they scale. Based in Munich, working with European and global clients. Multicultural by background, four languages. Happiest in the mountains, or with an espresso on the rocks.
